House, design, renovation, decor.  Courtyard and garden.  With your own hands

House, design, renovation, decor. Courtyard and garden. With your own hands

LLC TVN Engineering Systems.

  • Description
  • Specifications
  • Reviews
  • Other Viessmann products
  • Payment and delivery
  • Guarantees

    The digital Vitotronic controls offer you convenient and high-quality control options heating equipment for achievement maximum comfort heating and hot water supply.
    Highlights of the Vitotronic 200 KO2B:
    Controller for weather-compensated digital programmed control of the boiler circuit:
    - for one heating circuit without mixer;
    - work with a constant temperature of the coolant;
    - for a one-stage, two-stage or simulated burner; - programmable switching of daily and weekly operating modes; - automatic mode of preparation of hot water; - integrated diagnostic system; - control unit with text menu and light display; - the ability to connect remote controllers for the room temperature control mode; - separate setting of cycle diagrams for switching modes, set values ​​and characteristics for heating boilers.

    • By bank card

    Payment is made through PJSC SBERBANK using Bank cards of the following payment systems:

    • Bank transaction.
    Payment is made according to the bank details that we will provide you. When paying, in the purpose of payment, the number of the Internet order is indicated.

    • Cash payment.
    Payment is made at the office at Staronasypnaya 30/2.

    Check the delivery cost with the managers of the online store.
    The cost of delivery depends on the carrying capacity of the vehicle, the address and dimensions of the goods you purchased.

    Free shipping within the city of Sochi and the Adler region for orders with an amount of more than 50,000 rubles, metal from 3 tons.

    Pickup is made on the 5th day after 100% payment for the order at the addresses:

    • Sochi, Adler district, st. Aviation Street, 34;
    • Sochi, st. Krasnodonskaya 36a.
      Delivery in Sochi and Adler: from 10:00 to 18:00 on the 5th day after 100% payment of the order.
      Delivery to other regions of Russia production given to transport companies and andcalculated individually, uto know information by phone 8 800 100-44-33.
      You can choose a transport company and calculate the cost of delivery in the section
      "Shipping Calculators"
  • general information

    In order to avoid misunderstandings, we kindly ask you to carefully study the User's Manual, the terms of the warranty, check the correctness of filling out the warranty card. The warranty card is valid only if it is correctly and clearly indicated: model, serial number of the product, date of sale, clear seals of the seller, signature of the buyer. The model and serial number of the product must correspond to those indicated in the warranty card.

    Warranty Limitations

    In case of violation of these conditions, as well as in the case when the data specified in the warranty card is changed, erased or rewritten, the warranty card is invalidated.

    In this case, we recommend that you contact the seller to obtain a new warranty card that meets the above conditions. In the event that the date of sale cannot be established, in accordance with consumer protection legislation, the warranty period starts from the date of manufacture of the product.

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Payment

We accept payment for goods in various ways:
  • Cashless payment to the settlement account of the organization (including VAT and excluding VAT)
  • Payment in cash or by card upon receipt of the goods from the courier
  • Payment by cash or card at the office of the company
Upon receipt of the goods paid from the account of a legal entity or individual entrepreneur, a power of attorney is required for the person receiving the goods. Also, you must have an identity document with you.

Equipment delivery

We deliver equipment in any way convenient for you - by trucking companies, our own motor transport, by rail. We DO NOT deliver equipment by Russian post or the Russian Railways luggage department, nor do we transfer equipment to train conductors, bus drivers, etc.


Loads over 5 kg:

  • Delivery in Moscow
    • Delivery cost in Moscow is 500 rubles. Delivery times and times are agreed upon when ordering.
    • Delivery oversized cargo(for example, boilers kchm) in the Moscow region: delivery to the region is 500 rubles + 30 rubles for each kilometer from the Moscow Ring Road. Delivery cost depends on the amount of the order and can be free, regardless of the distance.
  • Delivery in Kaluga and region
    • Delivery in Kaluga is free.
    • Delivery to the region is free for the following settlements: Kirov, Baryatino, Mosalsk, Obninsk, Maloyaroslavets. Delivery to other settlements is agreed with the managers of the Kaluga branch of the company.
  • Delivery to regions of Russia
    • Delivery to the regions is carried out by trucking companies and our own vehicles. Shipping to any trucking company in Moscow is FREE!
    • Delivery is carried out, if possible, to your city. If it is impossible to deliver to a certain city, delivery is carried out to the nearest possible. You can also specify a specialized transport company with a representative office in Moscow and performing cargo transportation to your city - delivery of equipment in Moscow to your car transport company will be free.

Cargo less than 5 kg:
Delivery in Moscow and regions of the Russian Federation

Delivery is carried out by the courier service CDEK according to the "from hand to hand" scheme from Monday to Friday from 10-00 to 18-00. By separate agreement with the operator, delivery can be made at other times, as well as on weekends. Delivery is carried out during the day, or at your request in the first (from 11-00 to 14-00) or second (from 14-00 to 18-00) half of the day. Also, for your convenience, we can offer evening delivery (negotiated with the operator personally).

Payment is made directly to the courier at the time of transfer of the order, if something does not suit you, you can refuse the order in part or in full.

We kindly ask you not to delay the courier at your address for more than 20 minutes. If it is impossible to transfer the order to the recipient within 20 minutes of being at his address, the courier has the right to leave the customer's address in order to ensure the timely delivery of orders to other customers. We strongly recommend that on the day of delivery ensure the uninterrupted operation of your specified contact phone numbers.

30-60 minutes before the visit, the courier will contact you and inform you the exact time of arrival. Without a preliminary call to the customer, our couriers do not go to the customer's address.

CDEK (Express Courier Delivery Service) has been on the market for over 11 years and delivers goods and documents to more than 2000 cities throughout Russia and the world. Courier service deals with express delivery, transportation of goods, delivery of flowers, gifts, mailing around the city.

The client is given the opportunity to track the delivery process himself on the company's website. CDEK provides services to online stores, including the delivery of goods to the buyer using a specially designed delivery module, as well as receiving cash on delivery.


Payment for the ordered equipment

Payment for the ordered equipment is made in any way convenient for you:

  • For courier delivery (Moscow and Moscow region, Kaluga and Kaluga region) - cash / bank transfer
  • Delivery to the regions by means of transport companies - cashless payments

Mounting

Our company performs a full cycle of works on the installation of the supplied equipment. Professional assembly teams are equipped with all the necessary expensive assembly and commissioning tools. This allows us to provide equipment installation services at the highest professional level.

When ordering installation in our company, you receive a comprehensive turnkey service. We fully complete the estimate for the supply and installation of the facility without the involvement of subcontractors. This allows you to significantly save your budget and get a high-quality service with a clear deadline for the completion of work.

We have all the necessary licenses and permits for work on gas pipelines and gas-using equipment.

We work with organizations and individuals. One thing remains unchanged everywhere - it is the high quality and professionalism of the work!

Service

Any equipment during operation requires Maintenance... Do not postpone maintenance "until the last moment" when the equipment is already on the verge of failure. Repair, if it can be repaired at all, can cost significantly more than service.

In addition to maintaining the equipment in working order, timely maintenance allows you to maintain the operating parameters of the equipment in optimal condition, and this saves energy resources. Indeed, during operation, the efficiency of almost any technically complex device will inevitably decrease.

Our company has the entire arsenal in equipping service teams necessary equipment and tools for technical maintenance of heating, ventilation, air conditioning systems at the highest professional level.

87 516 ₽

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Manufacturer: Viessmann

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  • Description
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Description of controllers Vitotronic

The digital Vitotronic controls offer you convenient and high-quality control of the heating equipment to achieve maximum heating and hot water comfort.
Vitotronic allows to combine in a single cascade installation simultaneously up to 4 boilers, both large and low power.
A wide range of control devices allows you to organize a control system from simple heating installations before high-tech systems.

Thanks to innovative Viessmann solutions, the digital Vitotronic controllers can be optimally matched to any Viessmann heating technology and provide a high level of heating comfort.
The Vitotronic control unit can be connected to a laptop via an Optolink cable to read operating data, carry out maintenance and service, as well as control the heating system settings and provide feedback via the Internet.

Features of the controllers

  • Operation with constant heating medium temperature, with single-stage, two-stage or modulating burners.
  • Automatic hot water preparation and integrated diagnostics.
  • Control unit with text menu and light display.
  • Possibility of connecting remote controllers for room temperature control mode.
  • External devices are connected via a system plug.

Digital weather-compensated controllers "Viessmann Vitotronic 200-H type HK1B and HK3B" are designed to control heating circuits with mixer and temperature control DHW cylinder... The Vitotronic 200-H type HK1B regulates one heating circuit, the Vitotronic 200-H type HK3B three. The controllers are suitable for use in heating systems, both single and multi-apartment residential buildings, as well as for industrial installations.

The Vitotronic 200-H is easy to use. All settings for the heating circuits can be made on the control panel of the controller, located behind the protective cover. The display with graphic and text indication shows all the necessary information (parameter values, operating modes, error messages).

During the daytime, the control unit is set to heat the premises in "normal" mode. During the night period, the rooms are heated to the set reduced temperature (“reduced” heating mode, frost protection). The controller is preset for the "Heating and DHW" mode, in summer period you can set the mode "DHW only".

Thanks to the operation in the mode of programmed and weather-dependent heat generation with a variable temperature of the coolant, the controller can significantly save energy. In case you do not need space heating for a long time (and hot water), several economy modes: "Economy mode", "Vacation program", "Standby mode".

When connecting a telecommunication module LON(to be ordered separately) Bus communication possible for one heating circuit with mixer LON with controllers "Vitotronic 200 type GW1B / KW6B / HO1B / KO1B / KO2B / WO1B / WO1C", "Vitotronic 300 type GW2B", "Vitotronic 300-K type MW1B / MW2B", "Vitotronic 200-H".

Through the bus LON Up to 32 Vitotronic 200-H heating circuit controllers can be connected to the Vitotronic boiler control unit. In this case, a mixer drive kit (to be ordered separately) is required for each heating circuit with mixer.

With the Vitotronic 200-H series control unit, the user is assured of reliable thermal comfort with minimal energy consumption.

Main features and advantages of the Vitotronic 200-H type HK1B and HK3B controller:

  • Weather-compensated control of heating circuits with mixer (one - type "HK1B", three - type "HK3B")
  • Priority DHW activation when connecting a DHW cylinder
  • Versatility of application: for small and industrial heating systems
  • LCD display with graphic and text indication and backlight
  • Digital timer for switching modes with minute precision
  • Automatic changeover to winter / summer time
  • Vacation program
  • Frost protection
  • Energy saving features
  • Outside temperature sensor
  • Integrated diagnostic system
  • Bus communication capability LON
  • Ability to connect to control and management systems of engineering systems of the building through a standard interface LON
  • Possibility to connect up to 32 heating circuit controllers
  • Mixer drives are not included in the scope of delivery
  • Wall mounting (mounting bracket included in delivery)
  • Reliability and ease of use

Vitotronic 200-H (type HK1B)

Wall-mounted weather-compensated heating circuit controller

For one heating circuit with mixer and cylinder temperature control.

Alternatively, control of the loading system for a water heater with a mixing group.

Integrated diagnostic system.

Communication via LON bus in combination with LON telecommunication module (accessory) with controllers:

Vitotronic 200 (type GW1B, KW6B, HO1B, KO1B, KO2B, WO1B, WO1C)

Vitotronic 300 (type GW2B)

Vitotronic 300-K (type MW1B, MW2B)

Vitotronic 200-H

A mixer drive kit (accessory) is required for each heating circuit with mixer. Up to 32 Vitotronic 200-H heating circuit controllers can be connected to the Vitotronic boiler control unit via the LON bus.

Heating circuit controllers Viessmann Vitotronic 200-H type HK1B Z009462

Authorized service centers Moscow and Moscow region

LLC "A-Level Engineering"

Dobrolyubova avenue, 2, bldg. 5
127254 Moscow

Phone: +7 495 988 21 24 (multichannel)
Hot line: +7 925 327 13 97, +7 906 766 11 00

LLC "TermoStream"

st. Dorozhnaya, 3, building 6
117535 Moscow

LLC "Termosystem"

st. Irkutskaya 11/17
107497 Moscow

Phone: +7 495 462 01 17
+7 495 462 55 00
Hot line: +7 903 001 90 46

LLC "Laguna Center Wiessmann"

st. Teacher's room, p. 40
143030 s. Uspenskoe
Odintsovo district

Phone: +7 495 630 04 05,
+7 495 630 04 06,
+7 495 630 04 07 office,
Dispatch office (around the clock):
+7 915 298 77 46 service work. days from 10-00 to 17-00

LLC "Lex Plus"

st. Builders, building 1
142152 village Fedyukovo
Podolsk district

Phone: +7 903 798 28 23
Hot line: +7 965 234 28 23

LLC "Lex Plus"
Spare parts warehouse in Mytishchi

st. Karl Marx, 4
Mytishchi
Moscow region

Phone: +7 906 750 28 23 (office-warehouse in Mytishchi)

Teplokomplekt LLC

Construction fair "Mill"
(market 41 km MKAD),
pavilion G 27/4
Moscow

Phone: +7 495 729 25 67
Hot line: +7 903 236 89 70,
+7 905 724 32 28

LLC "Oblgazservice-Sever"

st. Gorshina, 9, building 1,
room 1
141407 Khimki

Phone: +7 495 745 22 09
Hot line: +7 495 961 70 80

LLC "Teplomaster"

st. Severnaya, 51
143003 Odintsovo
Moscow region

Phone: +7 925 913 44 40,
+7 495 775 15 60

LLC "TVN Engineering Systems"

md. Paveltsevo, st. New highway, 56
Sheremetyevo-2
141707 Dolgoprudny
Moscow region

Phone: +7 495 796 44 58
Sale of spare parts - around the clock

LLC "MB-Trading"

st. Kastanaevskaya, 36, building 1
121108 Moscow

Phone: +7 495 755 89 85
+7 495 755 89 86
Hot line: +7 903 736 00 55

Rainbow-Service LLC

Moscow, Azovskaya 15a
121108, Moscow

Phone: +7 800 200 25 81
+7 495 258 25 81

LLC "Modern heating systems"

st. Yana Grunta, 32, office 2
Kolomna
Moscow region

Phone: +7 916 580 46 28

The online store site delivers any product with its own delivery service.

Before you start using the product, check whether your idea of ​​the product corresponds to its real characteristics. It is extremely rare, but there are cases of errors in the product description on the site. All main characteristics are indicated in the instruction manual attached to the product. You can refuse the goods if, upon receipt of the goods, you find a difference in its description on the website and instructions. Try to find out this issue before the start of operation of the product, and we will promptly change the product or refund the money.

Please note that due to the multiple increase in fines for incorrect parking, delivery of orders to office buildings in the absence of free parking spaces or admission to the territory is not guaranteed. We reserve the right to ask to meet our driver before entering the building.

Order amount up to 5,000 ₽ Order amount from 5,000 rubles to 50,000 rubles Order amount from 50 000 ₽
Moscow city 730 ₽ 390 ₽ Is free
St. Petersburg 730 ₽ 390 ₽ Is free
beyond the ring road 730 ₽ + 30 ₽ / km from the ring road 390 ₽ + 30 ₽ / km from the ring road 30 ₽ / km from the ring road
To the cities of the Moscow region
Lyubertsy city district 770 ₽ 440 ₽ 90 ₽
Urban district Mytishchi 770 ₽ 440 ₽ 90 ₽
Urban district Reutov 770 ₽ 440 ₽ 90 ₽
Khimki urban district 770 ₽ 440 ₽ 90 ₽
Krasnogorsk city district 880 ₽ 540 ₽ 190 ₽
Balashikha urban district 880 ₽ 540 ₽ 190 ₽
Dolgoprudny urban district 880 ₽ 540 ₽ 190 ₽
Leninsky district 1030 ₽ 690 ₽ 340 ₽
Odintsovskii district 1030 ₽ 690 ₽ 340 ₽
Dzerzhinsky City District 1030 ₽ 690 ₽ 340 ₽
Korolev urban district 1070 ₽ 740 ₽ 390 ₽
Lytkarino urban district 1070 ₽ 740 ₽ 390 ₽
Urban district Ivanteevka 1170 ₽ 840 ₽ 490 ₽
Lobnya city district 1170 ₽ 840 ₽ 490 ₽
Podolsk city district 1230 ₽ 890 ₽ 540 ₽
Domodedovo urban district 1230 ₽ 890 ₽ 540 ₽
Pushkinsky district 1280 ₽ 940 ₽ 590 ₽
Schelkovsky district 1280 ₽ 940 ₽ 590 ₽
Vlasikha closed city district 1480 ₽ 1140 ₽ 790 ₽
City district of the closed city of Krasnoznamensk 1480 ₽ 1140 ₽ 790 ₽
Zhukovsky Urban District 1480 ₽ 1140 ₽ 790 ₽
Urban district Krasnoarmeysk 1480 ₽ 1140 ₽ 790 ₽
Fryazino urban district 1670 ₽ 1330 ₽ 970 ₽
Losino-Petrovsky urban district 1670 ₽ 1330 ₽ 970 ₽
Istra urban district 1800 ₽ 1470 ₽ 1090 ₽
Ramensky district 1800 ₽ 1470 ₽ 1090 ₽
Noginsk district 1800 ₽ 1470 ₽ 1090 ₽
Urban district Chernogolovka 1970 ₽ 1640 ₽ 1290 ₽
City district Bronnitsy 1970 ₽ 1640 ₽ 1290 ₽
Elektrostal urban district 1970 ₽ 1640 ₽ 1290 ₽
Zvenigorod urban district 1970 ₽ 1640 ₽ 1290 ₽
Dmitrovsky district 2230 ₽ 1890 ₽ 1540 ₽
Solnechnogorsk district 2230 ₽ 1890 ₽ 1540 ₽
Urban district Chekhov 2230 ₽ 1890 ₽ 1540 ₽
Naro-Fominsk urban district 2530 ₽ 2190 ₽ 1840 ₽
Sergiev Posad district 2530 ₽ 2190 ₽ 1840 ₽
Urban Okrug ZATO Voskhod 2530 ₽ 2190 ₽ 1840 ₽
Urban district Pavlovsky Posad 2680 ₽ 2340 ₽ 1990 ₽
City district Elektrogorsk 2680 ₽ 2340 ₽ 1990 ₽
Delivery to these cities is carried out through a transport company. Below is the cost of delivery to the terminal of the transport company in Moscow
Volokolamsk district 730 ₽ 390 ₽ Is free
Voskresensky district 730 ₽ 390 ₽ Is free
Egorievsk urban district 730 ₽ 390 ₽ Is free
Zaraysk city district 730 ₽ 390 ₽ Is free
Kashira urban district 730 ₽ 390 ₽ Is free
Klin City District 730 ₽ 390 ₽ Is free
Kolomna urban district 730 ₽ 390 ₽ Is free
Lotoshinsky district 730 ₽ 390 ₽ Is free
Lukhovitsy city district 730 ₽ 390 ₽ Is free
Mozhaisky district 730 ₽ 390 ₽ Is free
Urban Okrug Ozyory 730 ₽ 390 ₽ Is free
Ruzsky urban district 730 ₽ 390 ₽ Is free
Stupino urban district 730 ₽ 390 ₽ Is free
City district Silver Ponds 730 ₽ 390 ₽ Is free
Taldom district 730 ₽ 390 ₽ Is free
Shatura urban district 730 ₽ 390 ₽ Is free
Shakhovskaya urban district 730 ₽ 390 ₽ Is free
ZATO urban district Zvezdny Gorodok 730 ₽ 390 ₽ Is free
City district ZATO Molodyozhny 730 ₽ 390 ₽ Is free
Urban district Orekhovo-Zuevo 730 ₽ 390 ₽ Is free
City district Dubna 730 ₽ 390 ₽ Is free
Urban district Serpukhov 730 ₽ 390 ₽ Is free
Urban district of Pushchino 730 ₽ 390 ₽ Is free
Urban district Protvino 730 ₽ 390 ₽ Is free
Urban district Kotelniki 730 ₽ 390 ₽ Is free
Roshal urban district 730 ₽ 390 ₽ Is free
Likino-Dulyovo urban district 730 ₽ 390 ₽ Is free
To the cities of Russia to the transport company
To the terminal of the transport company 730 ₽ 390 ₽ Is free
Pickup - free of charge

Delivery terms:

The purchased goods are delivered to the entrance (the gate of the cottage or the gate of a private house). If there are reasons that prevent the vehicle from entering, delivery is carried out to the place as close as possible to the place of the planned unloading of the goods without violating the traffic rules.

Rise to the floor

You can use the Lift goods service. This service is paid. The employees of our company will take your order directly to the apartment, regardless of whether there is an elevator in your house. Prices for the rise, check with the manager.

Can I use the services of a third-party shipping company for delivery?

Yes, this option is possible by agreement with your personal manager. In this case, you will pay only for delivery in Moscow, but our responsibility for the safety of the goods will be limited to the moment the order is handed over to the transport company of your choice.

Transport companies:

ATTENTION! Within 7 (seven) days after receiving the goods, you have the right to refuse to purchase without giving any reason, if you have not used the goods and have completely preserved their packaging and presentation.

Refunds of the transferred funds are made to your bank account or in cash (depending on the method of payment) within 5-30 business days (the period depends on the Bank that issued your bank card).

In case of refusal by the client from the delivered goods on time and of proper quality, the client will compensate the delivery costs.

All the products sold in our online store buderus-store.ru have certificates of conformity, warranty cards and instructions in Russian.

Above the specified limits, an additional fee of 30 rubles is taken. for 1 km.

The prices indicated on the website are final and do not require additional payments under standard delivery conditions. All taxes are included in the price of the item.

Possible payment methods

Cash: cash payment to the courier upon delivery in Moscow, Moscow region, or upon pickup at the store's office.

Cashless payments: payment for goods by bank transfer is possible by all legal and individuals... After receiving the order, you will be sent an invoice for e-mail... The account is valid for payment within three banking days. After paying the invoice, we ask you to contact the manager and inform about the payment of the invoice or send a payment order by e-mail [email protected] so that we do not make a reservation at the warehouse and check the date and time of delivery with the manager.

By bank card to the courier or in our office: We accept the following types of cards for payment: Visa, Visa Electron, Mastercard, Mastercard Electronic, Maestro. If you want to pay for the product by credit card, please indicate this in the comments to your order. You can pay by card upon receipt of the goods to the courier or at the pick-up office, via a mobile terminal.

1. After the manager confirms the availability of the goods, transfer the required amount in rubles to our account4100 1837 5253 09 through the Yandex.Money wallet.
2. In the absence of a wallet, transfer money to our account through instant payment terminals or in banks in your city,servicing Yandex.Money payments. After payment, send to [email protected] payment notification.

Warranty obligations


1. Basic concepts and definitions
1.1 Seller - Vissmann LLC; Manufacturer - Viessmann Werke GmbH & Co.
1.2 Buyer - partner - dealer Vissmann LLC. Standard service and authorized certified
or admitted organizations of OOO Vissmann 2 have approved type certificates according to the relevant
equipment; Authorized service centers have regional commitments for all equipment
Viessmann installed throughout Russia. Standard service centers listed in the insert to
warranty card have obligations to carry out work on Viessmann equipment installed, introduced
into operation and serviced by them, during the warranty and after the warranty period.
1.3 Equipment owner (Customer) - an organization or individual who owns
operating the Equipment or the operator.
2. Regulation on the Transfer of Equipment
2.1 When the Equipment is shipped from the Seller's warehouse, the Buyer is given the necessary documents for the Equipment
(instructions for installation, service and operation and other documents in accordance with the law).
2.2 The authorized representative of the Buyer under the power of attorney checks the integrity and completeness
Equipment, puts its signature and seal of the organization.
2.3 Upon receipt of the Equipment from the Buyer, the Customer checks the integrity of the Equipment, its complete set,
get acquainted with the passport1 and warranty obligations of the Seller and put his signature.
3. Installation and commissioning of the Equipment
3.1 The Customer is obliged to conclude a contract for the installation and commissioning of the Equipment with a specialized
by a certified or approved organization from the number of service service partners of LLC
Wiessmann 2. Installation and commissioning of the Equipment is carried out in full accordance with the instructions of the plant
manufacturer.
3.2 Commissioning can be carried out by the same installation organization, as well as by another certified
or an approved organization from among the service organizations of Vissmann LLC 2.
3.3 After completion of installation and commissioning works, representatives (representative) of these organizations
put a mark on the completion of work, as well as the seal of the organization.
3.4 The organization that performed the commissioning, when putting the Equipment into operation, fills in
The protocol of commissioning (act) of the Equipment into operation, puts the date and stamp of the organization. Warranty period for
Equipment, in the presence of a stored passport, data on sales and commissioning, as well as filled
Protocol (act) on the start-up or commissioning of the Equipment is 24 months from the date of commissioning of the Equipment
into operation, but not more than 27 months from the date of shipment from the Seller's warehouse.
4. Service maintenance of the Equipment
4.1 After putting the Equipment into operation, the Customer is obliged to conclude a service contract
Equipment with a specialized organization from the Service Centers of Vissmann LLC 2.
Service maintenance, consists of inspection and maintenance and is carried out in accordance with
according to the instructions of the equipment manufacturer, at least once a year, and in some cases on the recommendation of the service
organization and more often, in accordance with the conditions of the requirements of the applied coolant, fuel, and other
features of the Equipment operation that differ from those declared by the manufacturer. Service maintenance
also includes technical support in the event of an incident, equipment failure or accident
Equipment, heating and hot water supply systems. Service maintenance is carried out in accordance with
Manufacturer's instructions for service Equipment.
5. Registration of the guarantee
5.1 In the event of a malfunction of a part or inoperability of the Equipment as a whole, the organization performing
work at this stage fills out the Claim form, attaches a copy of the warranty card and sends the documents
v Service center"Wiessmann", which determines the cause of the malfunction. If the organization performing
work, itself is the Service Center of LLC "Vissmann", then the paperwork and determination of the reason
this organization performs malfunctions on its own.
5.2 In the event that the Service Center recognized the case as a warranty, then the part is changed to a new one,
and is tested.
Warranty obligations do not apply to cases when:
- the conditions of sections 1-4 of these warranty obligations have not been met;
- mechanical or thermal damage was found on the equipment body, as well as traces
ingress of liquid, dirt and dust, which could cause a malfunction of the part or inoperability
Equipment;
- power supply system, fuel supply system, coolant, as well as a system for removing combustion products
must have technical characteristics and be supplied in full compliance with the requirements
documents required for safe work, service and operation of the Equipment.
1 - The passport is issued in the established form for the equipment in accordance with the legislation.
2 - Current service organizations and authorized centers of Viessmann sro, certified or approved to work with Viessmann equipment, are presented on the website www.viessmann.ru