Those who send parcels by mail or, on the contrary, receives postage, may need to track their movement route. Such tracking allows you to monitor the date when it was sent and the number of its delivery was performed. Such monitoring is carried out using a postal identification number.
Our service provides the ability to track mail routes. On our site you can track the route of any departure made by Russian Post. On the site you will find data about all the main post points, their location on the map and track, where it is at a certain point in time the parcel you sent by mail.
Most parcels sent by mail or using EMS service are sorting in centers located in various cities of our country. Very rarely, the parcel is delivered immediately from the place of departure to the destination, bypassing the intermediate points, they are sorting centers.
On our service you can clearly see the route of the parcel on the map. Users can see: through which cities goes the way to depart. The map displays, in which village at a particular point is the parcel.
Ability to see the route of the parcel sent by Russian Post or courier service EMS, it allows you to significantly narrow the search for the search, if the departure is lost, since the last city in which it was well visible on the route map.
Each of the sorting centers visited by the parcel is visible on the map and is an intermediate route of the route, so that you can easily get the required data (location of the settlement, address, telephone number).
Based on information about the distance traveled, and how much it still remains to the end item, our service displays the percentage of the path that was sent.
The main advantage of tracking mail route on a special service is that this procedure takes only a few minutes.
To track the mapping on our service:
After entering the identification number, our service will provide complete information about the parcel, will show the route of its move on the map.
Users get access to the history of operations where you can see the parcel status.
To determine the mailing route, you can use a special mobile application.
If you wish, you can perform the tincture of SMS notifications about the delivery of the parcel to the destination.
On our site it is convenient to track the routes of postage throughout our country. Track mail route at any time.
To track the parcel, you need to make a few simple steps.
1. Go to the main page
2. Enter the track code in the field, with the title "Track Mailing"
3. Press the "Track parcel" button to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Learn the result, and especially the last status.
6. The predicted delivery period is displayed in the track code..
Try it is not difficult;)
If you do not understand the movement between postal companies, click on the link with the text "Group by company", which is located under tracking status.
If there are difficulties with status statuses in English, click on the link with the text "Translate to Russian", which is located under the status of tracking.
Carefully read the "Track Code Information" block, there you will find the estimated delivery time and other useful information.
If when tracking, the block is displayed in the red frame, with the title "Please note!", Carefully read everything that is written in it.
In these information blocks, you will find 90% of answers to all your questions.
If in the block "Note!" It is written that the track code is not tracked in the destination country, in this case the tracking parcel becomes impossible after the parcel goes into the country of destination / after arriving at Moscow Distribution Center / Item Arrived At Pulkovo / arrived in Pulkovo / left Luxembourg / left Helsinki / Sending to the Russian Federation or after a long pause in 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. At all in any way \u003d)
In this case, you need to wait for the notice from your post office.
To calculate delivery time in Russia (for example, after exports, from Moscow to your city), use the Calculator of the Delivery Timelines "
If the seller promised that the parcel arrives in two weeks, and the parcel goes more than two weeks, this is normal, sellers are interested in sales, therefore misleading.
If there was less than 7-14 days from the date of receipt of the track code, and the parcel is not tracked, or the seller claims that I sent a parcel, and the status of the "The Item Pre-Advised" / "Received Electronic Notification" received several days, this is normal, More details you can read by clicking on the link :.
If the status of the postal shipment does not change 7 - 20 days, it is not necessary to worry, this is a normal phenomenon for international mail.
If your past orders come for 2-3 weeks, and the new package goes more than a month, this is normal, because Parcels go to different routes, in different ways, can wait for shipment by air 1 day, and maybe a week.
If the parcel came out of the sorting center, customs, intermediate and new statuses, not within 7 - 20 days, do not worry, the parcel is not a courier who is lucky to make a parcel from one city home. In order for a new status, the parcel must come, unload, scan, etc. In the next sorting point or post office, and this requires much more time than just get from one city to other.
If you do not understand the meaning of such statuses as reception / export / import / arrived at the place of delivery, etc., you can see the decoding of the basic statuses of international postal shipments:
If 5 days before the end of the protection period, the parcel will not be delivered to your post office, you have the right to open a dispute.
If on the basis of the above, you did not understand anything, read this instruction yet, and again, to full enlightenment;)
Often, when buying an inexpensive goods, Aliexpress sellers and other large Internet sites give you a track code that is not tracked anywhere or tracked only to the country of destination. To get a long-awaited package, you need to adhere to some rules.
Worried, not worth it. The so-called "utmost" - parcels that do not have track numbers in international format are monitored only to the country of destination. Receiving the status "Import to the country of destination", which, by the way, you should not believe, you can wait your package for a very long time. If the parcel really went to the country of destination, then she is assigned an internal number that neither the seller will not be reported to you, and she goes well to you, straight into the post office. As soon as the parcel arrives, you will be notified. All that is required from you - monitor the Timer "Buyer Protection" And if it remains less than 2-5 days before the end, request an extension or open an argument / dispute on AliExpress. By the way, sellers can prolong protection for no more than 120 days, total one orders.
If the package does not come to you or the buyer's protection timer comes to an end, and the seller does not want to extend it - immediately open the dispute / dispute. When opening a dispute, you will have the opportunity to choose one of two reasons:
Protection of the order will already expire, but the parcel is still on the way;
- No tracking information.
When opening a dispute for these two reasons, the refund will be 100% of the money paid by you.
Basically, you do not need to prove anything. Those who consider disputes / disputes on Aliexpress themselves are all well understood. But if you were asked about evidence, you copy your "utmost" tracking number and drive it on the site of your postal service. As a result of the verification, information will be displayed that the parcel with such a track is not found. Doing the screenshot of the page where you check your "blindness" and attach it to a dispute. Examples What do the results of tracking "non-limits" look like:
In the description of the dispute, you can specify the following text:
From the moment of shipment, XX days passed, and the goods did not come. The seller did not fulfill its obligations, promising delivery in the XX days. Please return me my money in full.
Send a dispute for consideration and wait for the decision from the seller, he must accept it. If the seller does not accept the dispute, edit the dispute, repeating your message. And if he does not want to take it into anyone, then the dispute can be acted. After exacerbation, the dispute will consider the special Aliexpress service. As a rule, such disputes sellers are not brought to exacerbation. The most important rule, do not press the "Accept" button. - It should only be done by the seller.
If the dispute is open due to "no tracking information", then you can not apply screenshots, it will be enough for the text.
This happens and do not need to gloat. It is better to write to the seller that your parcel came / received and you would like to refund it. Wait for a response from the seller. But as a rule, you can simply make an order for the same amount and as soon as the seller confirms the information that the goods are expelled - confirm the receipt of the goods. Thus, money will go to the seller's account - instantly. Go as you wanted to come with you. In any situation you need to remain people.
All the best to you and wish not to deal with such situations. Fast parcels!
| 2016-05-11 |
If the deadline for delivery in your order comes to an end, you have already extended the protection time, but did not receive the parcel with the goods, then you need to return your money.
All money returns to Aliexpress are possible. only through the opening of the dispute. In your case, it will be a dispute due to "order protection already expires, but the parcel is still on the way."
1. Find the desired product in the order list.
2. Click on the "Open Spore" button
3. Select "Return only". This item is chosen as we did not receive the goods and cannot be returned.
4. In the "Whether you got the goods" we specify " Not". Next, from the drop-down list, choose the item " Problems with delivery of goods"And from the next list" Order protection already expires, the parcel is still in the way«.
5. We need to return all the money for the order, as you did not get the parcel. Therefore, we indicate fully the amount you paid. In our example, it is $ 4.68
6. In the comments, we write the text that talks about that the protection time is already ends. If you extended the timer, then write about it. You can simply copy this text.
DEAR FRIEND.
Delivery Time in My Order Have Finished. I Have Already Extended Protection Of Delivery Time. But My Parsel Didn't Come.
Please, Return Money for This Order.
Best Regards
"Dear friend. Protection of the buyer in my order ended. I have already extended the timer. But my parcel did not come. Please give me money for this order. Regards"
7. Evidence.
If your parcel has not come, then you can download the screenshot from any tracking system, where it will be seen that the package you did not receive.
In the dispute, with the choice of reasons " Protection of the order is already expired, but the parcel is still in the way"On the right will be automatically derived tracking carried out by the Aliexpress site. And, if you can see in tracking that the parcel was not obtained, then the signature is worth it that the additional evidence is not necessary. But we are already accustomed to not trusting so inscriptions. Therefore, for a lot of reliability, still make a screen from the tracking system and attach it to the proof. Exactly will not be!
