Name of service

Service composition

Limitations

The cost

1C user support

Consulting users on working in programs on the 1C: Enterprise platform on-site or remotely

From 2 690 ₽ / hour

Paid Consultation Line (promptly), in addition to mandatory support

If there is a 1C: ITS contract

From 500 ₽

Support for 1C programs

Updating 1C programs (typical, with settings)

If there is a 1C: ITS contract

From 2 690 ₽ / hour

Certified 1C courses, training in a group in the "Inspro" office

Individual courses, training in the "Inspro" office or the Customer's office

Contract

Comprehensive subscription service 1C

The tariff is selected depending on the number of supported bases, users, the complexity of accounting and the availability of settings, includes the following services:

1. 1C: ITS PROF or 1C: ITS TECHNO

2. Support for "1C: Enterprise" programs

3. Support for 1C users - consulting users on working in 1C programs in the amount of paid hours

4. Refinement of 1C programs (reports, printed forms, etc.) for the peculiarity of the Customer's accounting

For this it is necessary to conclude an ITS agreement. Let's figure out what the nuances of information technology support are worth knowing.

Basic information

When does the need for 1C ITS arise?

What it is?

1C ITS (stands for information technology support) is understood as comprehensive support provided by 1C and its partners to users of the 1C Enterprise software product.

These are constant updates of the program - report forms, configurations, when the following are taken into account:

• all current regulatory documents of the Russian Federation;
• materials necessary for working with the program, maintaining tax and accounting records, solving personnel issues.

The provision of additional services is possible after the conclusion of the corresponding.

In 1C ITS also:

• legal issues are considered;
• there are electronic editions of journals on accounting;
• answers to frequently asked questions are given;
• there are links to legislative documents.

Why is it needed

When concluding a 1C ITS contract, users receive the following benefits:

1. The updates that are installed are legal.
2. Users gain access to knowledge on accounting, taxation, personnel accounting, which the methodologists and experts of 1C have accumulated.
3. The user can learn effective methods of working in the system, using all the functions that are provided by the software product.
4. You will know all the changes that are taking place in the legislative framework.
5. You can get personal advice from a 1C representative or a partner.
6. Assistance is provided during installation, updates, connection of any information resource of the organization.

Every month, the developers release discs that collect all the important information. ITS is distributed only in cases where users are subscribed.

A subscription can be made to registered users of the 1C enterprise system through any partners of the 1C company.

You can check the 1C ITS registration number on the website. It is reflected on the registration cards, and is duplicated on other materials.

Without such a subscription, companies will not lose the right to use the system - all functions will be available before. Only now there will be those changes that the user received before the expiration of the subscription.

As a result, you may receive claims from the competent authorities for late submission of reports, etc., since the version used did not take into account the legislative innovations.

Division into types

There are such delivery options:

The ITS for Remote Office subscription is used by companies that organize their activities using several programs.

This refers to firms that have branches. According to the licensing policy of 1C, a separate ITS subscription is required for each program.

With such a subscription, organizations that have bought several programs (which require ITS) can subscribe to one PROF subscription and several DUO permissions (each subscription to one software product. ITS DUO is not an independent product.

When purchasing an ITS subscription for remote offices, users can update all programs of the same name that require ITS, use the materials of the PROF disks that were installed in the head office of the company, as well as the information on the site.

Legal grounds

All information on 1C ITS is drawn up in the form of a text information base. All documents have links to legislative documents.

The volumes of documentation that are contained in the section on legislation are represented by reference legal information on taxes, accounting, entrepreneurship. The information is current at the time of the release of the version.

Basics of conducting ITS

What should users know about ITS?

Service providers

Users can purchase 1C ITS from the developer himself or from his partners, who are represented by firms that provide services in a certain territorial district.

Such companies help to select, implement, configure, maintain 1C software products and services.

There are also services such as training, consulting, adaptation of a software product to the needs of your organization. It has the following descriptive expression:

When choosing 1C service partners, you should prefer a company with the status of a 1C Support Center or a Certified Service Partner of 1C in your area.

1C partners provide the following services:

• sell and install software products, additional 1C licenses;
• customize the system taking into account the needs of users;
• perform a demonstration, teach to work with the 1C Enterprise platform;
• sell and implement 1C ITS services;
• install program and configuration updates;
• prepare update files for atypical configuration;
• testing and fixing databases - checking referential, logical integrity, re-indexing database tables;
• advise on the use of typical 1C functions and services;
• personal consultations are provided on complex issues of accounting and 1C operation.

Conclusion of a contract (sample)

To get an ITS, the user of the 1C software product must conclude a maintenance agreement with one of the 1C partners, register on the official website and fulfill the conditions for receiving 1C service and services.

Users can choose the required service and service, calculate the approximate cost of ITS for the company. Pricing is influenced by various factors, including the location of the enterprise.

The following points will be stipulated in the contract:

1. Terms of mandatory subscription to 1C, which will provide information technology support for any configuration of the 1C Enterprise software product.
2. The possibility of specialists visiting once a month to the office where the database will be updated.
3. Assistance by a specialist when working with the system via the Internet (remote support).

After drawing up such an agreement, the company will deliver a disc with the latest updates every month. You can subscribe for 3 - 12 months.

What does ITS include?

ITS provides for the implementation and maintenance of:

The system is updated by users through the portal its.1c.ru, users.v8.1c.ru, as well as using the disk, which is released every month.

Available treatments 1C ITS

All processing is calculated for the familiarization of the registered user of the ITS. Let's list them.

To find and replace values

It is a universal processing that is necessary for searching and changing the reference value in certain objects of the 1C Enterprise database.

Such an operation may be necessary, for example, if the same counterparty is reflected 2 times in one directory of counterparties, and such indicators are used in different documents.

Video: how 1C: ITS can make your work more convenient

Then, before deleting, it is worth making edits to the documentation where the elements are used. Thanks to this processing, this procedure is automated. When carrying out the operation, it is not taken into account what features of certain configurations.

The use of processing can lead to a violation of the logical relationship of the values ​​of objects, which is preserved with a manual method of making adjustments.

Therefore, it is worth making backup copies of the database. After using the processing, a check is made to ensure the correctness of changes.

To batch change objects

It is an external processing, with the help of which a mass change of attributes and tabular sections in the selected reference book and document is carried out.

For universal selection and processing of objects

The search for objects is carried out in the reference book and documentation on arbitrary conditions and further processing of the found object.

Query Console

It is necessary when composing and executing 1C Enterprise requests. Used by Implementers and Power Users.

For Query Console (Managed Application)

It is necessary when debugging and viewing the result of the implementation of a request in 1C, in controlled modes. Used by configuration developers and implementers.

When developing queries in configurators, queries are debugged using real information. When working in a thick client, you can use the query builder, just like when working in configurators.

What opportunities are provided:

• enter temporary table data;
• measure the execution time of queries and the number of rows;
• highlight the specified items;
• compare 2 results (within the fat client);
• display query results in new windows.

When debugging is complete, the request text is transferred to codes or to the configuration report. You can work with several queries at the same time, save text, query parameters, use autosave, export results to spreadsheet documents.

For Content Composition Console (Managed Applications)

External reports are necessary for a specialist who wants to understand the structure of a data composition system.

You can use the console to complete certain steps in the information assembly and view the intermediate result in XML format.

It is possible to perform query analysis, which is generated by the program when implementing a layout with specific settings.

To upload and download XML information

It is a general-purpose processing in which full or partial unloading of database information into an XML file is performed. Further, such a file can be loaded into the database using this processing. The difference will be the title.

It is used if the databases where the unloading and loading were carried out are homogeneous, or when the unloaded objects are identical in composition and type of attributes, tabular section, etc.

They are used when creating backup copies of a database, exchanging information between databases.

To unload and load a user

The database is being unloaded and loaded into XML files. User matching is done by name. Uses schemas in XML layouts.

To load data from spreadsheet documents

Video: information system 1C: ITS

For Quest Console

It provides monitoring of the scheduled and background jobs, deleting and creating a new background job using the built-in language.

For full-text data search

Reflects the use of an embedded language object for indexing and searching data.

For coloring codes

It is represented by one form, which contains 2 elements:

To format text

Used when formatting texts. Source texts are loaded from a text file, Microsoft Word, inserted from the clipboard or typed manually.

To handle the conversion of external processing

In a typical configuration, it is possible to store processing as part of an information system. The conversion procedure is carried out automatically:

• the processing is uploaded to the specified directories;
• the configurator is launched in the required mode;
• unloaded processing in catalogs is converted;
• the changed data is loaded into the database.

To fold the database

It is used when rolling up the database, which is built on the basis of a typical configuration.

To unload data into a relational structure

Access is through the ADO library. All objects or their updated part can be unloaded.

To change confidential information

Selectively modifying and clearing information in the database. Processing is required when creating a base for transferring an error to investigation, when there is a need to hide some information.

To set up a technological log

It is required when editing configuration files of technological logs. Allows you to create dams of emergency permissions, reflect the list of events.

To convert user activity logs

Descriptions are available in the built-in help information.

To register changes for exchange

Provides editing of registration of edits of the information exchange object in the modes of managed applications. Used by administrators and developers.

1C ITS - support that allows companies to operate without interruptions, violations of legislative norms, which are constantly updated. Therefore, understand the specifics of providing ITS services and drawing up a contract.

Today, large enterprises are trying to automate the process of work as much as possible in all areas of their activity. That is why almost all companies have long since switched to work with a software product called 1C: Enterprise. It is a special database equipped with a software shell ...

Do I need to update the 1C ITS configuration? Let's consider what options are offered by the developers, as well as find out how to install updates manually and automatically. 1C pays special attention to updates when changes occur in the tax and accounting base. Updates contain new forms of reports, ...

Today, almost all enterprises, as well as individuals conducting commercial activities, have switched to the use of specialized automated accounting and reporting systems. The most popular product that allows you to implement almost all tasks in this segment of functioning ...

DISC 1. "WORKING WITH PROGRAMS"

DISC 2. "CONSULTATIONS FOR ACCOUNTANT"
The second disc, "Consulting for an Accountant", is a kind of multivolume electronic encyclopedia devoted to both the practice of working with the 1C software and more general problems of accounting and tax reporting. The main task of the published materials is to help practical accountants on accounting and taxation issues.
Section "Accounting and taxes" Accounting and tax guides
Section "Consulting for an accountant"
contains practical recommendations for the preparation of accounting and tax reporting. In essence, this is an accountant's handbook, covering all topics - from the basic concepts of accounting and taxation to the nuances of drawing up certain types of reporting, including methodological materials for their reflection in the programs of the "1C: Enterprise" system. In addition, in this section, to help the accountant in the preparation of tax reporting, reference books from the "Line by line and in detail" cycle are published: different lines of calculations and declarations. The Key Concepts sections provide a wealth of information required to calculate all of the reporting indicators. In addition, in the "Calculation Assistant" section, you can calculate vacation pay and temporary disability benefits based on your own data.
Materials of leading economic publications Accounting periodicals
Periodicals, which are published on the ITS on a monthly basis, are combined into a single database "Accounting periodicals", in which the user can search for the necessary information both within one publication (in all issues for the last year) and across all publications at once. The database includes full electronic versions of publications: BUKH.1S, Practical Accounting, Russian Tax Courier, Accounting. To help the practicing accountant, the section provides news of legislation, the latest changes in accounting and taxation, the accountant's calendar, analytical articles on topical accounting issues. "Financial newspaper".
Questions and answers, professional comments.
The heading includes consultations of leading specialists of ministries and departments on legal, taxation and accounting issues, published in the editions of the International weekly "Financial newspaper". The materials of this section contain answers to the most difficult questions on accounting and taxation, as well as comments on the practical application of regulatory documents. AKDI "Economics and Life".
Consulting
The section contains more than 2000 consultations in the form of expert answers to questions from readers of the weekly AKDI "Economics and Life" on taxation, accounting, topical issues of civil, business, financial and other branches of law. All documents are prepared by experts of AKDI "Economics and Life" taking into account the latest changes in tax and other legislation.
Electronic versions of books on accounting and taxation
This heading is presented on the ITS disk by printed editions that will be of interest to the widest circle of subscribers. The materials cover the most pressing issues of taxation, represent the opinions of experts, a description of practical situations that arise in the practical activities of the company's accounting.
All materials on the disc are designed in the form of a full-text database, in which each document contains hyperlinks to the normative base.
Legal support. Base "Guarantor".
Each ITS includes an up-to-date release of the base of regulatory documents supplied by Garant-Service. The volume of documents in each issue corresponds to the information blocks "Taxes, accounting, entrepreneurship", "Taxes, accounting, entrepreneurship. Moscow" included in the GARANT system from the current date.

DISK 3. "1C: CONSULTING. ACCOUNTING IN PROGRAMS"

Disc materials are intended for users of configurations:
• 1C: Enterprises 7.7 - "Accounting", "Salary and Personnel", "Complex configuration";
• 1C: Enterprise 8.0 - "Enterprise Accounting", "Personnel Management", "Manufacturing Enterprise Management".

The third disk of the ITS contains two electronic reference books:
• "Payments to personnel for wages in 1C programs";
• "Directory of business transactions".

• the transactions with which this operation is reflected in accounting;
• what, when and in what amount taxes should be charged;
• what documents need to be drawn up (or received from the counterparty);
• what laws it is important to know and not to violate when performing this operation;
• how to carry out this operation using the "1C" program.

DISK 4. "1C: CONSULTING. ACCOUNTING IN BUDGETARY INSTITUTIONS"
Until now, many accountants have questions about the practical application of the current rules of budgetary accounting. Since 2006, the budget classification has also changed. Changes have been made to many other regulations, which should be guided by an accountant of a budgetary institution. To help an accountant master the rules and procedures for budgetary accounting, to warn against possible errors and tax consequences, 1C has prepared a "Directory of financial and business operations of a budgetary institution." The reference book provides an answer to the basic questions for any accountant - what kind of postings to reflect this or that situation, what documents to draw up, what will be the tax consequences. The main element of the Handbook is a description of a typical, that is, often encountered in practice, financial and economic situation. For each situation, all necessary accounting entries are described in detail, it is indicated what documents need to be drawn up, and, if necessary, how to calculate taxes. In most cases, for the situation, a description of its reflection in the budget configuration is given.<1С:Предприятие>.
In addition to the Reference Book, the following sections are published on disk:

• Methodological support for decisions in the public sector. The section includes articles by 1C methodologists and leading budget accounting consultants dedicated to various issues of practical application of regulatory documents on budget accounting and its maintenance using software products of the 1C: Enterprise system.
  Complementing the documentation for the programs, the presented materials will not only help novice users in mastering the products, but will also acquaint system administrators with additional features of the products. A feature of the materials presented is their constant updating, which is most important in the context of the constant development of accounting solutions.
• Reporting forms, releases of programs and configurations for the public sector.
• Regulated reports for budgetary organizations;
• 1C: Accounting 7.7 Configuration for budgetary institutions;
• Configuration "Accounting for military units";
• 1C: Salary and Personnel 7.7;
• 1C: Taxpayer 7.7 (update).
• Configuration "Municipal budget"
• Budget accounting: useful information. The section publishes monthly:
• some methodological materials on budget accounting from the methodologists of the firm "1C";
• a list of the main regulatory documents on budget accounting;
• schedule and materials of seminars 1C: Consulting on budget accounting and wages;
• tests 1C: Professional in budget configuration;
• lists of competence centers for budget accounting (a list of partners who have successful implementations in budget organizations);
• schedule of training courses.

DELIVERY OPTIONS AND SUBSCRIPTION TERMS
ITS comes in several configurations:

• ITS Technological delivery - on one CD (Disc N 1 "We work with programs")
• ITS 1C: Consulting. Accounting in programs - on one CD (Disc N 3 "1C: Consulting. Accounting in programs")
• ITS 1C: Consulting. Accounting in budgetary institutions - on one CD (Disc N 4 "1C: Consulting. Accounting in budgetary institutions")
• ITS 2CD - on two CDs (Disc No. 1 "Working with programs" and Disc No. 2 "Consulting for an accountant")
• ITS Prof. Budget - on two CDs (Disc No. 2 "Consulting for an accountant" and Disc No. 4 "1C: Consulting. Accounting in budgetary institutions")
• ITS Prof 3CD - on three CDs (Disc No. 1 "We work with programs", Disc No. 2 "Consulting for an accountant", Disc No. 3 "1C: Consulting. Accounting in programs")
• ITS Prof DVD - on one DVD (the unified information space includes: Disc No. 1 "Working with programs", Disc No. 2 "Consulting for an accountant", Disc No. 3 "1C: Consulting. Accounting in programs") - New!

WHAT IS ITS?

Information technology support (ITS) means an integrated approach to servicing users of 1C software products.

WHY DO YOU NEED ITS?

First of all, this is the ability to download fresh updates from the official website of the 1C company, including new reporting forms, as well as all configuration changes, in accordance with the norms of tax and accounting.

Within the framework of the ITS agreement, it is possible to receive advice on any questions you may have about working in the program, including through remote access. Our experts can consider questions directly in your database.

In addition to receiving updates and consultations, users of the ITS agreement have the opportunity to use those that make working with 1C programs easier, more comfortable and save time for solving everyday tasks.

Also, if you have a need to leave a wish for the development of a software product or order revision for your individual needs, please contact us.

WHO NEEDS TO DRAW OUT ITS?

The ITS agreement is obligatory for users of 1C PROF version programs.

Users of basic versions of programs do not need ITS support, but if desired, it can be arranged.

After purchasing the software product, the customer is entitled to preferential service for 3 months.

Upon completion of the preferential ITS for further support of the purchased software product, it is necessary to conclude an agreement. The cost of the contract depends on the chosen escort option.

OPTIONS FOR REGISTRATION OF THE ITS CONTRACT

ITS PROF- the main option of support, which includes the maximum amount of information and services

ITS TECHNO- the minimum support option, including the scope of services and the ability to legally receive updates

In addition, if you are interested in one of the services presented below, we can connect it to you on a paid basis, at your request:

• 1C-Reporting - submission of reports via the Internet directly from 1C;
• 1C: Counterparty - automatic filling in the details of counterparties on the basis of the Federal Tax Service;
• 1C: Cloud archive - secure storage and placement of a copy of your data;
• 1C: Link is an easy way to organize secure remote access via the Internet to 1C programs installed on the user's computer;
• 1C-Connect - online consultations on 1C.

ITS: Industry

1C: ITS Industry 1 category 1C: Accounting in housing and communal services management companies, HOAs and housing cooperatives and 1C: Housing and communal services enterprise management. Gives the right to receive updates, as well as the opportunity to receive advice from the solution developer.

1C: ITS Industry Basic Is an additional service for the software product: 1C: Accounting in housing and communal services management companies, housing associations and housing construction companies. Basic version. Gives the right to receive advice from the solution developer, as well as the ability to upload data to the GIS Housing and Communal Services.

New:

Ghosts and ghosts: how to find out about them ...

How to see a ghost without serious consequences ...

A conspiracy for the beloved to show his appearance ...

Downward correction

Help calculation of land tax in 1s 8

Civil law contract in 4 fss

Popular:

What is the procedure for filling out a tax return ...

Filling in the income tax return

Additional equipment of fixed assets in 1s 8

On reimbursement by the state of periods of care ...

Purchase, division of a land plot

True love between a man and a woman: ...